Welcome to furniturearena.co.uk online store. Your privacy is important to us. This Privacy Policy explains which information we collect, use, and how we protect your personal information when you visit our website or use our services.

1. Which Information We Collect

We collect the following types of information:

1.1 Personal Information

If you make any purchase from our website or through customer service, or contact us, we may collect:

  • Your Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (initiated via secure third-party payment gateways)

1.2 Non-Personal Information

When you browse our website, we may collect:

  • IP address
  • Browser type and version
  • Time spent on site and visited pages
  • Cookies and tracking technologies

2. How We Use Your Information

We use the collected data for any of the following purpose:

  • To process and deliver your orders.
  • To send order updates and customer support communications.
  • To improve our website, products, and services.
  • To send you promotional offers via emails with your consent.
  • To comply with legal obligations.

 

 3. Sharing Your Information

We do not share your personal information either by selling or renting. However, we may share your data with:

  • Service Providers: Payment processors, shipping companies, and IT support providers.
  • Legal Authorities: When required by legal authorities or to protect our legal rights.

All the third-party providers are required to protect your data and use it only for the services they provide.

4. Data Security

We take the safety of your data seriously.

  • We use encryption (e.g., SSL) to protect your information during transactions.
  • We limit the access to personal information to authorized personnel only.
  • Our website is monitored for any security or malware vulnerabilities.

5. Cookies and Tracking Technologies

Cookies are the small text files stored with your permission on your device when you visit our website. We use cookies tracking technologies only to enhance your browsing experience. Cookies help us:

  • Remember your preferences.
  • Analyze website performance.
  • Deliver targeted advertisements.

6. Your Rights

If you are a resident of the European Union (EU) and European Economic Area (EEA), You have following certain rights to:

  • Access, update, or delete your personal information under Data Protection Act 1998.
  • Block promotional emails by simply unsubscribing.
  • Request copy of the saved data we keep about you, by simply paying small fee.

7. Third-Party Links

Our website may contain links to third-party websites. We shall not be responsible for the privacy practices of third-party. Please read out their privacy policies before sharing your data.

8. Changes to This Privacy Policy

Any change made in this policy with passage of time will be posted on this page. You should follow this page to keep updated about any change in policy and write us if you have any query.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please write us: